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Customer Notice
Our network is processing a much higher volume of traffic. The Network Operations team is working to ensure that there are limited interruptions to your wireless service. If you need to contact us, we are available Monday to Sunday, 7am to 1am CT by calling 611 from your cell phone or if 611 is unavailable please call 1-866-310-1023

Complaints

If you have any issues with your SpeakOut service, please visit the Contact Us page for assistance or read our FAQ.


CCTS Logo
Commission for Complaints for Telecom-television Services (CCTS)

CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call the ombudsman toll-free at 1-888-221-1687.