TERMS AND CONDITIONS FOR 7-Eleven SpeakOut™ Wireless

Described rates apply to calls originating and terminating within your Local service area. Calls originating and/or terminated outside the service and coverage area may be subject to additional charges. US roaming not currently available. Roaming service may be subject to additional charges.

Airtime usage is billed in full minute increments and is rounded up to the next full minute. Directory Assistance calls will incur a $1.99 surcharge. 10˘ per text message sent to, and FREE incoming from Canadian Wireless Numbers and received from US and international numbers. 10˘ per text message sent to US Wireless Numbers. 25˘ per text message sent to International Wireless Numbers. Airtime will be charged on both calls when using Call Waiting and Three-Way Calling. Airtime will be charged for messages retrieved from your voice mail using your SpeakOut Wireless Service.

Text Messaging: Text Messaging is automatically included on your rate plan for no monthly charge. Just pay as you use. As noted above, there is a charge per message sent or received, whether read or unread, solicited or unsolicited. Your use of Text Messaging acknowledges your agreement to these terms. Other restrictions apply.

Unlimited Browsing: You receive unlimited web browsing for the number of days described in the plan. SpeakOut Wireless may discontinue providing Service to you, discontinue your account, or discontinue providing connections to types of Services used by you, that, in the sole judgment of SpeakOut Wireless, appear likely to generate abnormally high data usage in comparison to those of other SpeakOut Wireless customers, or may be harmful, disruptive, or interfere with the Carrier’s network or services to other customers. 7-Eleven SpeakOut Wireless unlimited browsing plan features cannot be used: (1) for access to the Internet, intranets, or other data networks except as the device’s native applications and capabilities permit, or (2) for any applications that tether your device to laptops or personal computers other than for the use of Wireless Synch.

IN ADDITION TO THE DISCLAIMERS SET FORTH IN THE AGREEMENT, YOU ACKNOWLEDGE THAT THE USE OF THE SPEAKOUT WIRELESS WEB SERVICES IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND. SPEAKOUT WIRELESS MAKES NO WARRANTY THAT THE SPEAKOUT WIRELESS WEB SERVICES WILL (i) MEET YOUR REQUIREMENTS, (ii) ALLOW ACCESS TO ALL THIRD PARTY SITES, OR (iii) BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. NO ADVICE OR INFORMATION OBTAINED FROM ANY OTHER SOURCE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT OR THE SPEAKOUT WIRELESS SERVICES TERMS OF USE.


You are responsible for all activities undertaken by you using the SpeakOut Wireless Web Services, including without limitation, the use of email. You shall not use, nor permit others to use, the SpeakOut Wireless Web Services in a manner or for a purpose contrary to this Agreement.
Replacement SIM cards are available at a cost of $25.00 and telephone number changes are subject to a fee of $10.00 each. In order to purchase a replacement SIM card or request a Telephone number change your account balance must have the balance sufficient to cover the cost. Service subject to the 7-Eleven SpeakOutWirelessSM Service Terms and Conditions included in the Quick Start Guide inside the phone package and are subject to change without advance notice. By using 7-Eleven SpeakOut™ WirelessSM, you signify that you agree to be bound by the Terms and Conditions for 7-Eleven SpeakOut™ Wireless.

7-Eleven SpeakOutWirelessSM Airtime Refill Cards (vouchers) are not refundable, transferable or exchangeable and have no surrender value. Any funds deposited in your account expire after 365 days. However if additional funds are placed on your account before the current account balance expires, the existing balance will be carried forward (Minutes Carry Forward) to the new expiration date. Please note: When your account expires, you have 45 days to refill your account before your phone number is cancelled.

Several Provincial and Municipal governments impose reoccurring taxes and other fees that will be debited from your account as the law provides. A 911 emergency Regulatory Cost Recovery Fee of .99˘ will be debited from your account on a monthly basis. The Regulatory Cost Recovery Fee is a fee to defray costs associated with payment of fees and compliance with various initiatives imposed by the government that is subject to change from time to time as the cost of compliance changes. If your account has an insufficient balance to cover the cost of this fee on your monthly anniversary this fee will be deducted upon your next account refill. Our liability for negligence related to the provision of emergency services on a mandatory basis is limited to the greater of $20 and three times the amount (if any) you would otherwise be entitled to receive as a refund for the provision of defective service under this agreement. However, our liability is not limited by this Section in cases of deliberate fault, gross negligence or anti-competitive conduct on our part or in cases of breach of contract where the breach results from our gross negligence.