System Maintenance Notice
My Account, Top Up Purchases and Phone/SIM activations will be unavailable between Fri Dec 9th 9:00pm PST and Sat Dec 10th 6:00am PST as we are performing scheduled maintenance.

Need Help?

Common Questions

Many of the most commonly asked questions can be answered by selecting from the list of categories below.


Contact Us


           

 * indicates mandatory fields

 

Type the letters above:




Customer Service

1-866-310-1023 or dial 611 on your SpeakOut phone (FREE Call) and press 0 to speak to a customer service representative.
Or, fill out the form above.

Account Information

*777# on your SpeakOut phone (FREE Call) or sign up to manage your account online.

Shipping Information

Questions about your shipment? Please check your Loomis-Express email for your order's shipping status. For any other shipping related questions, please contact Calalta at 1-800-465-9381.

Complaints

Do you have a complaint regarding your telecommunications service that we haven't been able to resolve? The Commissioner for Complaints for Telecommunications Services (CCTS) may be able to assist you: www.ccts-cprst.ca or 1-888-221-1687.



© Copyright 2016 7-Eleven Canada, Inc. All rights reserved.
The 7-Eleven SpeakOut program is only available in Canada, excluding Quebec, Yukon, NWT & Nunavut.