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Common Questions

Many of the most commonly asked questions can be answered by selecting from the list of categories below.

Contact Us

My enquiry concerns:
First Name*:
Last Name:
Email Address*:
Your Postal Code*:
SpeakOut Number:	I do not have an active SpeakOut number
Phone Phone Activation Airtime Other
Comments:
I would like to be notified of SpeakOut News and Special Offers.
I would like to be notified of 7-Eleven News and Special Offers.
I have read and agree with the privacy policy and website terms and conditions of use.*
* indicates mandatory fields

Customer Service

1-866-310-1023 or dial 611 on your SpeakOut phone (FREE Call) and press 0 to speak to a customer service representative.
Or, fill out the form above.

Account Information

*777 on your SpeakOut phone (FREE Call) or sign up to manage your account online.

Shipping Information

Questions about your shipment? Please check your Loomis-Express email for your order's shipping status. For any other shipping related questions, please contact Calalta at 1-800-465-9381.

Complaints

Do you have a complaint regarding your telecommunications service that we haven't been able to resolve? The Commissioner for Complaints for Telecommunications Services (CCTS) may be able to assist you: www.ccts-cprst.ca or 1-888-221-1687.